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Visitor Coordinator & Collections Manager

28 Jan 2022 2:35 PM | Nora Venezky

The National Women’s Hall of Fame and the Seneca Museum of Waterways and Industry are hiring a dual full-time position! The Visitor Coordinator & Collections Manager will be responsible for the safety, documentation, preservation, and accessibility of collections, as well as visitor services responsibilities at both museums. This unique position will provide both back and front of house experiences, ideal for an emerging museum professional.

Reports To: Nora Venezky – Executive Director, Seneca Museum of Waterways and Industry

Taytum Markee – Visitor & Community Relations Manager, National Women’s Hall of Fame

Status: Non-Exempt, Full Time Split Position between the National Women’s Hall of Fame and the Seneca Museum of Waterways and Industry.

Hours/Days: 40 hours/week Tuesday-Thursday at the Seneca Museum of Waterways and Industry, Friday & Saturday at the National Women’s Hall of Fame.

Pay: $17.00/hour with PTO

Position Overview: The Seneca Museum of Waterways and Industry and the National Women’s Hall of Fame are two museums located in the historic town of Seneca Falls, New York. These two organizations are looking to hire a unique position that will split their time between the two institutions and fulfil the role of Visitor Coordinator & Collections Manager while working the equivalent of full-time hours (40 hours/week).  The position will be responsible for the safety, security, documentation, preservation, storage, and accessibility of object and archival collections and for adhering to accepted museum standards, policies, and procedures. This position will also require time staffing the front desk of both museums, interacting with visitors, and providing excellent customer service.

Background of National Women’s Hall of Fame: Founded in 1969, the National Women’s Hall of Fame is the nation’s first and oldest nonprofit organization and museum dedicated to honoring and celebrating the achievements of distinguished American women. In August 2020, the National Women’s Hall of Fame moved into the 1844 Seneca Knitting Mill, where it uses the stories of its 293 Inductees to inspire and engage all who visit. The Hall of Fame’s move to this historic treasure was the result of a successful $10 million endeavor–$9 million in grants, and $1 million in direct fundraising. The campaign provided the resources necessary to rehabilitate the Seneca Knitting Mill and build out introductory exhibits on the first floor. This is a great time to be part of the National Women’s Hall of Fame while we continue to expand our space, grow our national reach, and cultivate our local relationships. 

Background of the Seneca Museum of Waterways and Industry: Founded in 1998 the Seneca Museum of Waterways and Industry tells the story of the Cayuga-Seneca Canal that connects the largest Finger Lakes (Seneca and Cayuga) to the Erie Canal and the world, and how these waterways led to immense industrial development in Seneca Falls.   This 9,000-square-foot, three-story museum sits along the banks of the Cayuga-Seneca Canal and is located in the center of downtown Seneca Falls. The museum is part of the Seneca Falls Heritage and Tourism Center which along with the museum acts as the visitor center for the Town of Seneca Falls.  Its collections include objects and documents related to the many industries that have called Seneca Falls home along with canal and transportation artifacts.

Primary Duties: Seneca Museum of Waterways and Industry

Collections Management: Tuesday-Thursday

The Seneca Museum of Waterways and Industry is currently working to organize their collections storage room and improve storage conditions. This position would take the lead on this project and be able to work with a variety of materials and experience many aspects of collections management in the process.

  • Register and process museum objects (accessioning, cataloging, and digital imaging)
  • Manage museum collections records (both paper and digital), including object files, accessioning, cataloging, conservation, deaccessioning, exhibition, loan, research, and other records
  • Ensure the safety, security, and proper storage and display of museum objects (on- and off-site)
  • Manage museum collections database, we are using ehive.
  • Move and/or oversee the handling, moving, and transportation of museum objects and other materials
  • Oversee physical access to and proper handling of museum collections
  • Create and manage digital images of museum objects
  • Oversee maintenance and monitoring of collections environments (security, climate, and pest management)
  • Coordinate museum object deaccessioning, including arrangements for disposal
  • Prepare objects for exhibition; contribute to exhibition planning, development, installation, and deinstallation.
  • Coordinate and document loans (incoming and outgoing).
  • Maintain a working knowledge of the Society’s collections to effectively serve staff, researchers, and the general public
  • Respond to requests for information about museum objects, including image orders and research requests.
  • Train and supervise volunteers and interns working on museum collections-related projects
  • Monitor museum department equipment, computers, and software
  • Other duties as assigned

Visitor Services:

  • Welcome visitors in a friendly and welcoming manner and provide an orientation to the building and the available services.
  • Help visitors find attractions and plan their visit to Seneca Falls.
  • Answer any questions about exhibits and the history of area.
  • Cash out visitors making purchases in the gift shop.
  • Assist with educational and public programming as needed.

Primary Duties: National Women’s Hall of Fame

Visitor Services: Head Docent & Visitor Services, Friday-Saturday

  • Welcome visitors in a friendly manner and provide an orientation to the building and the available services.
  • Collect admission fees
  • Give a detailed but concise introduction of the Hall to all visitors
  • Stocking brochures, guides, forms, and gift shop items
  • Operating point-of-sale system including opening and closing and preparing deposits
  • Assisting with educational activities for group visits
  • Performing clerical duties such as answering phones, assisting with mailings, scanning, and photocopying
  • Assisting with research requests
  • Assure all public spaces are clean and presentable
  • Answer any questions about exhibits and the history of area.
  • Administrative tasks, as assigned
  • Cash out visitors making purchases in the gift shop.

Collections Management:

The National Women’s Hall of Fame is a storytelling museum and currently there is a limited collection. As the Hall grows, our hope is that our collection and knowledge grow too. This position is a catalyst for our collection and archival progress.

  • Ensure the safety, security, and proper storage and display of museum objects (on- and off-site)
  • Register and process museum objects (accessioning, cataloging, and digital imaging)
  • Manage museum collections records (both paper and digital), including object files, accessioning, cataloging, conservation, deaccessioning, exhibition, loan, research, and other records
  • Manage museum collections database.
  • Move and/or oversee the handling, moving, and transportation of museum objects and other materials
  • Oversee physical access to and proper handling of museum collections
  • Create and manage digital images of museum objects
  • Oversee maintenance and monitoring of collections environments (security, climate, and pest management)
  • Coordinate museum object deaccessioning, including arrangements for disposal
  • Prepare objects for exhibition; contribute to exhibition planning, development, installation, and deinstallation.
  • Maintain a working knowledge of the Hall’s collections to effectively serve staff, researchers, and the general public
  • Respond to requests for information about museum objects, including image orders and research requests.
  • Other duties as assigned

Qualifications:

  • A. degree in museum studies, public history, history, or related field. M.A. Preferred.
  • Preferred 3-5 years of museum related experience including volunteer and internships experiences.
  • Familiarity with collections policy and procedures, object handling, storage, and environmental controls.
  • Excellent customer service skills
  • Self-motivated and independent worker
  • Comfortable on the computer and using collections databases.
  • Ability to interface with all levels of the public
  • Good communication skills

How to Apply:

Send resume and cover letter to admin@womenofthehall.org

Deadline February 21, 2022

Position open until filled

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